Do you offer emergency plumbing services in Perth?

Yes. Best Mate Plumbing & Gas provides 24/7 emergency plumbing across Perth North of the River and the Bunbury region. Call 0478 858 950 any time for urgent jobs including burst pipes, blocked sewers, and gas leaks.

What areas do you service?

We serve two regions: Perth North of the River (Clarkson, Joondalup, Northern Suburbs, CBD Surrounds) and the Bunbury & South West (Bunbury, Busselton, Margaret River). Not sure if we cover your suburb? Give us a call.

Are your plumbers licensed and insured?

Yes. We are fully licensed WA plumbers with public liability and professional indemnity insurance. Every job is completed to Australian Standards.

Do you charge a call-out fee?

We provide upfront pricing before any work begins — no hidden fees or surprises on the invoice. Contact us for a free quote.

How quickly can you respond to a plumbing emergency?

We aim for same-day response across our service areas. For emergencies, we respond as fast as possible — day or night, including weekends and public holidays.

Can you repair or replace hot water systems?

Yes. We supply, install, and repair electric, gas, and solar hot water systems. Same-day service is available for urgent hot water issues.

Do you work on rental properties?

Absolutely. We handle routine inspections, rental property maintenance, and urgent repairs for property managers and landlords across Perth and Bunbury.

Do you provide free quotes?

Yes. We provide free, no-obligation quotes for all plumbing work. We give you upfront pricing before any work begins so there are no surprises on the invoice. Request a quote online or call us on 0478 858 950.

Hot Water — Perth & Bunbury

Hot Water System Repairs & Installation

No hot water is never a good time. We repair and replace electric, gas, solar, and heat pump hot water systems across Perth and Bunbury — same-day where possible, upfront pricing always.

Call 0478 858 950 Get a Free Quote

No Hot Water Today?

We prioritise hot water callouts

Hot water failures are treated as urgent. We aim for same-day attendance and often carry common replacement units on the vehicle.

Call Now: 0478 858 950

Same-day attendance available
All system types serviced
$0 call-out fee option
Upfront price before we start

Perth & Bunbury Hot Water Specialists

A failed hot water system disrupts the entire household. Whether your unit has stopped working completely, is leaking, making strange noises, or simply not keeping up with demand — we carry the tools and stock to get your hot water running again, fast.

We work across all system types: electric storage, gas continuous flow, solar hot water, and heat pump systems. We service all major brands and provide honest advice on whether repair or replacement is the smarter investment for your situation.

All installations are completed to Australian Standards with the required compliance documentation. We serve homeowners, landlords, and builders across Perth North of the River and the Bunbury & South West region.

What We Cover

Hot Water Services

From a simple element replacement to a full system changeover — we handle it all.

Electric Hot Water Systems

Repair and replacement of storage electric hot water systems. We stock common sizes and can often complete a same-day changeover when your unit fails.

Gas Hot Water Systems

Continuous flow and storage gas hot water repairs and replacements. We work on all major brands and can advise on the most efficient option for your household.

Solar Hot Water Systems

Servicing, repairs, and booster replacements for solar hot water systems. We diagnose faults with collectors, controllers, and storage tanks.

Heat Pump Hot Water Systems

Installation and repairs for heat pump hot water units — an energy-efficient alternative to traditional electric storage systems.

Emergency Hot Water Repairs

Lost hot water unexpectedly? We prioritise hot water callouts and aim to restore your supply the same day, including after hours.

New Installations & Upgrades

Building, renovating, or switching system types? We handle complete new installations with all required compliance certifications.

Warning Signs

Signs Your Hot Water System Needs Attention

Catching a failing system early can mean a simple repair rather than a full replacement. Watch for:

No hot water or inconsistent water temperature
Rusty, discoloured, or smelly hot water
Water leaking from the unit, tank, or pressure relief valve
Popping, rumbling, or banging sounds from the tank
Hot water running out much faster than it used to
Unusually high gas or electricity bills
Unit is more than 10 years old and showing wear

Our Process

How We Handle Your Hot Water Job

Diagnose

We inspect your existing system, identify the fault, and assess whether repair or replacement is the better option for your situation.

Recommend

We explain your options in plain English — including which system type will best suit your household size, energy tariff, and budget.

Quote Upfront

You get a fixed price before we touch anything. No surprises on the invoice.

Install or Repair

We carry out the work to Australian Standards. New installations include all compliance documentation.

FAQ

Hot Water Questions Answered

Everything you need to know before you call.

Why do I suddenly have no hot water?

Common causes include a tripped circuit breaker or blown fuse (electric systems), a faulty pilot light or gas valve (gas systems), a failed thermostat or heating element, or a failing storage tank. In some cases the pressure relief valve has discharged due to overheating. Call us and we can usually diagnose the problem over the phone before attending.

Should I repair or replace my hot water system?

If your system is under 8 years old and the fault is isolated (e.g. a failed element or thermostat), repair is usually the better option. If the tank itself is leaking, the system is over 10 years old, or repair costs are approaching 50% of replacement cost, replacement is often the smarter investment. We will give you an honest recommendation.

Which type of hot water system is best for Perth?

Perth's high solar exposure makes solar hot water or heat pump systems highly cost-effective over their lifespan. Gas continuous flow is popular for larger households needing on-demand supply. Electric storage is the most affordable upfront but most expensive to run. The best choice depends on your household size, existing gas connection, and roof orientation.

Do you offer same-day hot water repairs?

Yes. Hot water failures are prioritised and we aim for same-day attendance across Perth North of the River and Bunbury & South West. For common replacements we often carry stock so the job can be completed in a single visit.

How long does a hot water system installation take?

A straight swap of a like-for-like storage system typically takes 1.5 to 3 hours. A full new installation or system-type change (e.g. electric to gas continuous flow) may take 3 to 5 hours depending on the pipework involved.

How long do hot water systems last?

Electric and gas storage systems typically last 8–12 years. Continuous flow gas systems can last 15–20 years with proper servicing. Solar systems have a similar lifespan with periodic maintenance. Hard water and deferred servicing shorten the lifespan of all types.

Can you replace my system with a different type?

Yes. We can convert from electric to gas, gas to heat pump, or install a completely new system type. Some changes require additional pipework or electrical work — we will scope this as part of the quote.

What size hot water system do I need?

As a guide: 1–2 people need around 125–160L; 3–4 people need 160–250L; 5+ people need 315L or above. For continuous flow gas systems, the flow rate (litres per minute) matters more than storage size. We will recommend the right capacity for your household during the assessment.

More questions? Call 0478 858 950 — we are happy to help before you book.

Hot Water Problem in Perth or Bunbury?

Same-day response · All system types · Licensed & insured · Upfront pricing

Call 0478 858 950 Request a Quote Online