Emergency & After-Hours Plumbing Available Call Now: 0478 858 950
Best Mate Plumbing & Gas

Available 24/7 — Perth & Bunbury

Emergency Plumber Available Now

Burst pipe, sewage overflow, flooding, or gas leak — we answer 24 hours a day, 7 days a week across Perth and Bunbury. No answering services. You speak to us directly and we move fast.

Call Now: 0478 858 950

Answered 24/7 — including weekends & public holidays

Do This Right Now

Burst pipe or flooding

Turn off your main stop valve at the water meter, then call us immediately.

Gas leak

Do not touch any switches. Leave the property, go to the street, and call us from outside.

Sewage backup

Stop using all water and drains. Keep people away from the affected area and call us now.

Blocked sewer (whole house)

Stop using all fixtures and call us — using more water will worsen the overflow.

Emergency line: 0478 858 950

Answered 24/7No answering serviceFast dispatchUpfront rates

We Handle

Plumbing Emergencies We Cover

If it is causing damage or posing a risk right now, call us — do not wait until morning.

Burst Pipes

A burst pipe can flood a property in minutes. We respond immediately, isolate the supply, and make a permanent repair to prevent further damage.

Sewage Overflow & Backup

Sewage backing up into your home is a health emergency. We clear the blockage and restore proper drainage as fast as possible.

Flooding — Internal Plumbing Failure

Failed washing machine hoses, burst flexi-hoses under sinks, and broken appliance connections can release large volumes of water quickly. We stop the source and assess the damage.

Gas Leaks

If you smell gas, leave the property immediately, do not operate any switches, and call us from outside. We respond urgently to gas emergencies and can isolate the supply.

Complete Drain Blockages

When every drain in the property backs up simultaneously, the main sewer line is blocked. We clear it fast to restore normal use of your toilets, sinks, and showers.

No Hot Water (Urgent)

For households with young children, elderly residents, or disability needs, loss of hot water is urgent. We prioritise these callouts and aim for same-day restoration.

Why Call Us

What to Expect When You Call an Emergency

You speak to a real person

No voicemail, no answering service. We pick up the phone 24/7 and give you an honest ETA before you decide whether to proceed.

We tell you the rate upfront

After-hours rates apply outside standard hours. We communicate these clearly before attending — no surprises on the invoice.

We arrive ready to work

Our vehicles are stocked with common parts and equipment so we can resolve the majority of emergencies in a single visit.

We make safe first, then repair

We isolate the problem source immediately to stop ongoing damage, then carry out a proper repair — not a temporary patch.

Emergency Line

0478 858 950

Answered 24 hours a day, 7 days a week

Call Now

Perth North of the River & Bunbury Region

FAQ

Emergency Plumbing Questions

Common questions about our emergency service.

Do you offer genuine 24/7 emergency plumbing in Perth?
Yes. Our emergency line is answered 24 hours a day, 7 days a week — including weekends and public holidays. We do not use an answering service for emergencies. You speak to us directly and we dispatch as fast as possible.
How quickly can you respond to a plumbing emergency?
Response time depends on your location and the jobs ahead of you, but we always communicate honestly about our ETA. For genuine emergencies like active flooding or sewage backup, we treat these as the highest priority and aim to attend within the hour where possible across our service areas.
What qualifies as a plumbing emergency?
Any situation that poses a risk to health, safety, or is actively causing property damage counts as an emergency: burst pipes, sewage overflow, gas leaks, major flooding from a plumbing failure, or complete loss of water supply. If you are unsure, call us — we would rather you check than wait and let damage worsen.
What should I do while waiting for an emergency plumber?
For water leaks or burst pipes: turn off the main stop valve at your water meter. Move valuables out of the affected area if safe to do so. For gas leaks: leave the property immediately, do not operate any switches or flames, and wait outside. For sewage: stop using all water fixtures and keep people away from the affected area.
Do you charge extra for after-hours or weekend callouts?
After-hours and weekend rates apply for emergency callouts outside standard business hours. We are upfront about this before we attend — you will know the applicable rate before we come out, so there are no surprises. We do not inflate prices because of the urgency of your situation.
Can you handle gas plumbing emergencies?
Yes. Best Mate Plumbing & Gas is licensed for gas plumbing work in Western Australia. If you suspect a gas leak, leave the property immediately, avoid operating any electrical switches, and call us from outside. We can isolate the gas supply and carry out the necessary repairs.
I have flooding from a broken appliance hose — is that a plumbing emergency?
Yes. Flexi-hoses under kitchen and bathroom sinks and washing machine hoses are a leading cause of significant home flooding in Australia. Turn off the water supply at the isolation valve under the sink or at the meter if you cannot find it, then call us. These should be replaced proactively every 5 years.
Do you cover both Perth and Bunbury for emergencies?
Yes. We provide emergency plumbing across Perth North of the River (Clarkson, Joondalup, northern suburbs) and the Bunbury & South West region (Bunbury, Busselton, Margaret River). If you are unsure whether we reach your suburb, call us — we will tell you immediately.